I wish every industry had a Mike Cleland. Mike combines his knowledge as a practitioner with proven management practices to produce a highly relevant book for staffing executives and managers. He shows staffing entrepreneurs how to scale and professionalize their companies beyond a successful start-up or lifestyle business. Every page of his book benefits from his experience and passion to teach others how to build a business to exceed all expectations of every stakeholder of the enterprise.
Cliff Oxford
NY Times Blogger Founder: Oxford Center for Entrepreneurs
The importance of the staffing manager in ensuring their company thrives regardless of market conditions cannot be underestimated. As the first book in a three part series, Behind the Wheel: Driving Excellence in Staffing Operations helps staffing managers understand their operations so that they can improve both short and long-term results. In this book, you will gain an understanding of market forces facing the industry along with the strategic drivers that must be improved to adjust to those forces. This understanding will then allow you to build a staffing operation that is well-managed, adaptable, performance-driven and prepared to thrive in any market condition.
Mike Cleland is the founder of Charted Path, a performance consulting firm for staffing companies. Cleland has 25+ years in the industry and has worked over the last 12 years with more than 125 staffing firms in every major vertical, focusing on leadership team development and organizational improvements. He has also worked with private equity firms to assist in the evaluation of potential investments and has assisted in post-merger change management initiatives. His latest book, Breaking Through: Leadership Disciplines from Top Performing Staffing Firms, was co-authored with Barry Asin, president of SIA, and released in early 2018 as a follow-up to Behind the Wheel: Driving Excellence in Staffing Operations.
