Mike Cleland named as Finalist for the Fast Growth Entrepreneur Legend Award

Mike Cleland was named as a finalist for the Oxford Center Fast Growth Entrepreneur Legend Award at the Oxford Center Get Real Conference in New York City on September 26, 2014. The Entrepreneur Legend Award is a lifetime Legacy Award to an entrepreneur who has built and successfully exited fast growth companies, continuously demonstrates excellent customer service, exhibits a positive … Read More

The Staffing Executives’ Greatest Asset

A strong management team is the most important asset for the executive focused on growth.  Strong staffing managers build, develop and motivate top producers, manage the day-to-day operations, and drive critical improvements.   All of these elements are crucial for productive operations.  In addition, a strong management team combined with a focused and driven executive provides strategic flexibility which can lead … Read More

Webinar: Metrics for the Staffing Industry

On Thursday, July 26, I will be hosting a webinar sponsored by eRecruit on Metrics for the Staffing Industry. In this webinar, I will discuss how the right metrics portfolio can empower management decision making to ensure both short and long term competitiveness. It is important to understand that the right metric portfolio can help executives and leaders Measure Results Provide … Read More

SIA Executive Forum: The Most Direct Path to Greater Profits

On Wednesday March 14th, I will be presenting at the SIA Executive Forum on aligning your recruiting organization with your client buying patterns to improve profitability. The impact of effective alignment can be quickly realized in the bottom line results and are typically of a substantial scale. Why is the impact of improving operations so significant? Well, because delivery issues … Read More

Is Intuition Enough in the Staffing Industry?

Most successful executives I have worked with have an indefinable intuition for the business that drives their decision making. This ability presents itself in a variety of ways, but is best revealed when they are forced to make decisions for which there is no clear right direction. In those cases, the executive uses their best judgment and hopes for the … Read More

Art of the Sale – Staffing Industry Review

Sales management is as much art as science. But there are three principles of sales management that can make your sales team more effective and help ensure you get the most from outside investments when you do decide to make them. The principles are sales strategy, the sales-focused organization and effective performance management.

Strong Managers Have a Balanced Perspective

Article Two in a Five Part Series: Several years ago I had a new recruiting manager come to me complaining that they couldn’t get their work done because they kept getting interrupted. In an attempt to learn more about the predicament, I asked for more details. He then began to craft for me a laundry list of fires he had … Read More

Why the Status Quo Isn’t Good Enough

If you don’t like change, you will like irrelevance even less. General Erick Shinseki An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage. Jack Welch The majority of people hate change.  Change increases uncertainty, impacts trust, challenges relationships, and if poorly implemented can make people fearful of the future.  It is these … Read More

Building a Balanced Metrics Portfolio

As a staffing organization grows, management relies on metrics to provide the visibility necessary to ensure the company is staying on the right track.  How effectively an organization develops these metrics has a direct impact on critical management decisions, and thereby, on company performance in both the short and long term.  Because the staffing industry relies on individual performance, most … Read More