Most staffing executives and managers understand the value of metrics. They see the visibility it can provide and how it allows them to make better strategic and tactical decisions. However, what we rarely discuss are the pitfalls of metrics based management. These pitfalls can effectively banish common sense and replace it with bureaucratic certainty where rule enforcement dominates management decision … Read More
Webinar: Metrics for the Staffing Industry
On Thursday, July 26, I will be hosting a webinar sponsored by eRecruit on Metrics for the Staffing Industry. In this webinar, I will discuss how the right metrics portfolio can empower management decision making to ensure both short and long term competitiveness. It is important to understand that the right metric portfolio can help executives and leaders Measure Results Provide … Read More
Building a Balanced Metrics Portfolio
As a staffing organization grows, management relies on metrics to provide the visibility necessary to ensure the company is staying on the right track. How effectively an organization develops these metrics has a direct impact on critical management decisions, and thereby, on company performance in both the short and long term. Because the staffing industry relies on individual performance, most … Read More
In Case You Missed It: Metrics that Matter
A couple months ago I was given the opportunity to present on metrics at the SIA conference in Miami. I have had several requests for the presentation, so it is now available on the website. You can listen to the presentation or view in pdf format here. Some of the topics covered in the Metrics that Matter presentation are: The role … Read More